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customer
  • Updated 21 days ago

    Customer Services contact enquiries

    Information showing customer contact to our Contact Centre and One Stop Centres by month. Dataset Guidance F2F = Face-to-face (One Stop Centre) CC = Contact centre (Call centre/telephone)
  • Updated 10 months ago

    Signposting innovation lab

    A dataset providing the background, list of solutions and outcome for the signposting innovation lab.  The lab was held on Monday 18th April 2016 and commissioned by Citizens and Communities, Leeds City Council.  Development question Sometimes individuals’ needs may be complex and require help, support and intervention from a variety of sources. We want to look at how we can improve access to quality and consistent advice and support...
  • Updated a year ago

    Domestic consumption monitor - monthly meter readings

    Monthly meter readings expressed as mean litres/day. These readings are of customers paying their bill by rateable value. Customers have been selected to be representative of the Yorkshire Water customer population, and are used to estimate water use by customers paying by rateable value in Yorkshire between 2010 and 2015. The data has been anonymised to remove personal data and make it Data Protection Act compliant. Please note Pr...
  • Updated a year ago

    Customer meter data

    This dataset comprises of Yorkshire Water Customer Meter data both actual and estimated readings for domestic properties in the Yorkshire Water operational area. The dataset has been anonymised to remove personal data and make it Data Protection Act compliant. There is 5 years worth of data for 2010 - 2015.  Dataset guidance POSTAL_TOWN - Name of postal town (e.g. Bradford). POSTCODE_OUTCODE - First part of post code (e.g. BD10). ...
  • Updated a year ago

    Daily customer meter data - local area study

    A dataset showing daily water consumption readings in cubic metres (m3) from internal and/or external meters in a discrete study in two distribution management areas (DMAs) in Yorkshire between 2013 and 2015. This data is taken from a live localised project investigating water use.  The data has been anonymised to remove personal data and make it Data Protection Act compliant. The DMAs are also anonymised to prevent any open data acti...