Created 6 years ago, updated 3 years ago
This dataset shows the actual number and value of payments received by Leeds City Council through online means and telephone calls.
Heading meanings
- Internet: electronic payments made by customers via the council's internet pages (e-payments)
- IVR: payments made over the telephone where customers follow pre-recorded instructions and navigate by pressing relevant keys
- Browser: payments made over the telephone where the customer interacts with council staff
This is an automated dataset
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