- Yorkshire and Humber
Link (https://www.yorkshirewater.com/media/1806/yorkshire-water-our-performance-at-a-glance-july-2019.pdf) Target; Less than or equal to 139.3 litres per day / Result; 133.5 litres per day
Outcome; We make sure that you always have enough water
Description; The average daily water consumption per person of population in a dry year. This is only for household consumption.
2018-19 Link (https://www.yorkshirewater.com/media/1806/yorkshire-water-our-performance-at-a-glance-july-2019.pdf) Target; Less than or equal to 139.3 litres per day / Result; 133.5 litres per day.
2019-20 Link (https://www.yorkshirewater.com/media/2579/our-performance-at-a-glance.pdf) Target; Less than or equal to 138.3 litres per day / Result; 135 litres per day.
These figures are taken from our domestic consumption monitor; a representative sample of around 900 non-metered properties.
Both valid and accepted consumption readings are included in the file across 2018-19 and 2019-20 annual performance reports.(April 2018 to March 2020 inclusive).
Link (https://www.yorkshirewater.com/media/1806/yorkshire-water-our-performance-at-a-glance-july-2019.pdf) Target; Stable / Result; Stable
Outcome; We make sure that you always have enough water
Description; An overall assessment of long-term stability and reliability for the water networks, based on a basket of indicators. Assessment is based on the recent historical trend of the indicators
An explanation of the performance commitment can be found here (https://www.yorkshirewater.com/media/1548/yorkshire-water-annual-performance-report-apr-2018-2019.pdf) on P81.
About the data
More information regarding this performance commitment can be found here (https://www.yorkshirewater.com/media/1548/yorkshire-water-annual-performance-report-apr-2018-2019.pdf)on page 217 and on rows 7-13 of page 214 for the data tables to which the data refers to.
A copy of the sub-measures can also be found here (https://www.yorkshirewater.com/media/1548/stability-and-reliability-factors-customer-final_0.pdf) in Appendix 3.
Technical details specific to reference bandings
Reference and Upper Reference refer to the bandings that determine whether a performance commitment is improving, stable or deteriorating, with an overall assessment taken by way of a calculation of the sub-measures (rows 7-13 page 214 as detailed above). The first assessment is the overall status of the main S&R measure as either; Improving, Stable or Deteriorating. This assessment is reported annually with confirmation of the end of AMP position made in year four based on the year five forecast outturn position. Sub-measures will be judged as either Stable, Improving or Deteriorating depending on their position in relation to the reference levels set at PR14 and confirmed in Ofwats ‘FD[final determination] Outcome and ODI[outcome delivery incentives] base dataset’. The number of sub-measures’ categorisation will then be aggregated to confirm the overall assessment for the overall S&R measure.